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Knowledge Link: University Administrator Gateway

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Learning Management Reports

  • Supervisors have automatic access to reports on the training of their supervisees/reports on their My Team tab. See University Supervisor Guide
  • For other Learning Management reports, there is a new role called Report Runner in Knowledge Link to run training reports on individuals or groups of users (for example, departments, schools and centers) across the University and Health System LMS users.
  • The new Report Runner role has access to reports in Knowledge Link which replace the LMS reports in BEN reports. The old reports can still be run, but they will not be refreshed after 10/5/2012.
  • For Access to the Report Runner role:
    • Fill out the eForm, selecting "Report Runner" access
    • Choose your Supervisor
    • Once approval is complete, you will be contacted regarding your Report Runner access
    • See Report Guides for details on the available reports and how to run them

Supervisor Guide for My Team Tab

Report Guides (for Report Runners, Admins & Instructors)

Knowledge Link Quick Reference Guides Audience
  • How to Run Common Reports
  • Report Runners, Admin, Instructor
  • How to Run a Learning Plan Report
  • Report Runners, Admin, Instructor
  • How to Run an Item Status Reports
  • Report Runners, Admin, Instructor
  • How to Run a Scheduled Offering Roster Report
  • Report Runners, Admin, Instructor

    Administrator Guides and Documentation (for Program Admins & Instructors)

    Knowledge Link Quick Reference Guides Audience
  • How to Search and Save Searches
  • Admin, Instructor
  • How to Request New Content Object, Item, and Curriculum IDs
  • Admin
  • How to Manage Web Content
  • Admin/Developers
  • How to Configure a New Blended Item
  • Admin/Developers
  • How to Configure a New Item
  • Admin
  • How to Configure a New Curriculum
  • Admin
  • How to Assign an Item or Curriculum, Remove an Assignment or Modify One - Single User
  • Admin
  • How to Create a Comma Separated List from an Excel Column (for batch assignments, etc.)
  • Everyone!
  • How to Assign an Item or Curriculum – Group
  • Admin
  • How to Batch Add/Remove Required Item & Curriculum Assignments With the User Needs Mgmt Tool
  • Admin
  • How to Create and Change Scheduled Offerings
  • Admin, Instructor
  • How to Quickly Copy and Modify an Existing Scheduled Offerings
  • Admin, Instructor
  • How to Register (Enroll) or Withdraw (Drop) Users from Scheduled Offerings
  • Admin, Instructor
  • How to Give Credit for Completed Items & Scheduled Offerings
  • Admin, Instructor
  • How to Close or Cancel Scheduled Offerings
  • Admin, Instructor
  • How to Send Notifications
  • Admin, Instructor
  • How to Create a Direct Link to Your Course
  • Admin

    New ID Request Forms

    For reference, see How to Request New Content Object, Item, and Curriculum IDs

    Instructions: To request system IDs for new courses or curricula in the "new" Knowledge Link, click the link below and fill out the web form:

    KL Administrators - New Procedures

    • Request to add new Classroom Instructor - email KL_HELP@lists.upenn.edu
    • Request to add new Classroom Facility/Location - KL_HELP@lists.upenn.edu
    • Request new "One-Click" course/item links - KL_HELP@lists.upenn.edu

    KL Administrative Roles - Authorization eForm

    Ongoing Training Opportunities

    ADMINISTRATOR AND INSTRUCTOR CLASSES - October

    Role LMS Functions / Training Topics Classroom Training Dates Register for Training
    Program Admin

    Completion of this training is required before a Program Administrator role will be granted.

    Training topics cover how to:

    - Manage Items (classroom and web based courses), Curriculums and Catalogs
    - Assign and Unassign required training
    - Upload and manage On-line Content
    - Run Learning Management reports (class rosters, learning history and compliance reports)
    - Schedule and manage classroom training (scheduled offerings)
    - Enroll/Drop/Waitlist users in classroom training
    - Give credit for course completion in web or classroom training to individuals or to groups of users
    - Send Notifications
    - Run class roster and Learning History reports
    - And more

    See Item in Knowledge Link

    Request class through KL_HELP@lists.upenn.edu

     

    Note: Program Admin training includes all Instructor topics; you do not need to take both courses.

    Instructor Completion of this training is required before a Instructor role will be granted for University users.

    Training topics cover how to:

    - Schedule and manage classroom training (scheduled offerings)
    - Enroll/Drop/Waitlist users in classroom training
    - Give credit for course completion in web or classroom training to individuals or to groups of users
    - Send Notifications
    - Run class roster and Learning History reports
    - Run Learning Management reports (class rosters, learning history and compliance reports
    None scheduled Request class through KL_HELP@lists.upenn.edu

    Content Developer Tools

    Coming Soon

    General Help & Support

    Still have questions? Get Help!
    Submit a request for Knowledge Link support: Support Request Form